Revised 1-7-2012
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Soft Fired Greenware:
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a. List Name, Series, and Size of doll you
are ordering
. Please note that if you use a spam filter that blocks or re-routes emails from senders not listed in your email address book, you must add dollsyourway@aol.com to your email address book so that you will be able to receive any response or Communications we send to you. |
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(Revised 1-07-12 - Due to Carrier increases) ~~ PRICES BELOW ARE ESTIMATES For S&H Cost in United States For Each SFGW or Bisque Doll Ordered: . Minimum Shipping-Doll
Part add $10.00 up
2) "Doll Parts" are unusually Large and/or an Extra box is needed for shipping safely. 3) Except for
Ground (Valid Business Address) Deliveries are
left wiithout a Signature Req.
5) Any
Pass through cost we incur for or Processing or Handling your
order.
.
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BREAKAGE IN SHIPMENT: Upon receipt of you package(s) immediately unpack and carefully inspect each item for any damage. Within (2) Business Days (48 hours) email or call us to report any breakage in your shipment. A claim will be filed with the carrier and you will be advised how to proceed. Save all pieces and the shipping package for the carrier Be sure to leave all packaging and damaged parts in tact in case Carrier needs to examine the parcel. Replacement parts will be poured and shipped to you as soon as possible. . BREAKAGE AFTER SHIPMENT ARRIVES: E-mail for replacement price on these items. - Let me know what happened - . Texas residents only add 8.25% sales tax, absolutely no exceptions w/o a copy of a completed sales tax permit exemption number and form. |
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We Do Care About Your Business. We want our customers satisfied. Our goal is to have you tell your doll friends. If for any reason, you are not satisfied, contact us within five (5) days of receipt, and we will discuss your concerns. . We carefully inspect each item, but if something slips past our inspection then please give us the opportunity to make it right. At our option we will either replace an item or authorize a return for a refund of merchandise only. We do not refund your Shipping Charges for the item that was sent to you. (Customer is responsible for all shipping and handling charges on all merchandise returned for a refund) . Return Information Instructions: You must call or email us for authorization prior to any item being returned and/or it will not be accepted for refund. |
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You may place orders by telephone, email, or (snail) mail, but a completed order form and payment must be received prior to order being poured or a shipment. For orders or inquiries, call: 281 399-2003 (Note fax option is available but must call first.) Email: dollsyourway@aol.com or dollsyourway@sbcglobal.net |
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All orders must be prepaid. We accept checks and money orders (US Funds Only). We do accept PayPal Payments that will enable you to pay using your Credit Card. (Fee's charged by Paypal is considered a Handling Cost and added to total due) (Inquire for details) Please do not send cash. Sorry, we do not ship C.O.D. (There is a $25.00 charge that will be applied for returned checks) . If you are paying by check or money order, print out the order form and send it by US Postal Mail To: Dolls Your Way P.O Box 474 New Caney, Texas 77357 . Please Note: We do take email or telephone inquiries, but Doll orders are poured in sequence of receipt of the payment with a completed order form. |
Revised 1-7-2012